About

While others take off, we remain firmly on the ground — ensuring that everything runs smoothly and efficiently. Airline Assistance Switzerland (AAS) is a challenger in the world of ground handling, redefining industry standards. We offer a full spectrum of services, from passenger handling (including administration and monitoring) to comprehensive baggage management, and apron services such as loading, unloading, and the transportation of passengers and cargo.

We are service providers with heart, soul, and a sense of humour, backed by an extraordinary team spirit. In just a few short years, what began as a small Zurich-based company has grown into an international powerhouse, employing over 3,000 people across multiple locations. At AAS, we foster a culture of excellence, open communication, and collaboration — with both our employees and customers.

We are always challenging the status quo, continuously improving aviation processes and methods to deliver more effective solutions. This constant drive for innovation has also led us to expand into new business areas beyond traditional ground handling. Our sister companies — Shair, AAS Technics and Didit — now form a key part of the AAS family, sharing the same core values of excellence and customer-centricity.