PassengerServices

Swiss Quality in the heart of Europe

Going the extra mile to assist you

Whether we are providing services for customer airlines, tour operators, or passengers, we are always going the extra mile to ensure you get what you need. Need a special check-in procedure, a separate check in desk? No problem. Our staff is happy to assist. Left something on the plane? Please visit our lost and found services where Willy is glad to help you track down your items.

At AAS, we truly care about lost items and appreciate the personal contact with passengers. 

Services:

  • Check-in Services
  • Gate Services
  • Arrival and Transfer Services
  • Ticketing Services
  • Lost & Found services
  • Passenger care and airline support during irregularities
  • Dedicated Services
  • Pre-Flight preparation
  • Flight administration (sales reporting)

How can we help you?

Please contact our Customer Service Manager on duty:
Tel: +41 43 816 54 26
Email: office@aas.aero
Duty hours: Daily 06:30 – 21:00

Day in the life

I like working for AAS as we are very strong team that sticks together in every situation. As we are a rather small team, I have the opportunity to work in different divisions, such as Check-in, Gate or Lost & Found.

Drazen Bobar Supervisor, AAS Passenger Services