Contact Us

Swiss Quality in the heart of Europe

We are committed to finding the right solution for you, whether it is handling a special loading requirements, helping out with a special check in request, or finding a lost bag.

Contact Us

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Real People Contacts

Airline Assistance Switzerland AG
P.O. Box 2119

Airside contacts

Please contact our Station Control Officer on duty:
Email: ops@aas.aero
Duty hours: Daily 04:30 – 23:00

Landside contacts

Please contact our Customer Service Manager on duty:
Email: office@aas.aero
Duty hours: Daily 06:30 – 21:00